Certificate IV in Information Technology Support (Service desk)

Certificate IV in Information Technology Support (Service desk)

Certificate IV in Information Technology Support (Service desk)

Career Opportunities
With this qualification, you will be able to apply for jobs in areas such as customer support, database support, and roles such as help desk specialist, network support technician, PC support technician, and user support technician.

TAFE Digital selection criterion for this course is a minimum of Certificate III Information Technology or equivalent industry experience of at least 2 years worked during the last 4 years.

Our teachers have a broad base of industry experience acquired in roles ranging from Database and Network Administrator, System Administrator, Technical Support, Website Developer, Project Manager, Mainframe operator, Programmer and Analyst.

Our delivery includes a mix of online resources to which TAFE Digital provides access as well as recommended text books. Assessments include electronic quizzes as well as written activities which are also accessed through our online website.

Experience TAFE Digital

These are samples of learning materials and assessments and may not necessarily be exactly the same as those in the actual course.

Are you ready?

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This course is currently under review. Please check the OTEN web site.

Last modified: Thursday, 11 January 2018, 4:10 PM